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Production Editor Courses

Location
South Jordan, UT

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Company Description
About Pluralsight
Founded in 2004 and trusted by Fortune 500 companies, Pluralsight is the technology learning platform organizations and individuals in 150 countries count on to innovate faster and create progress for the world.
Working at Pluralsight
At Pluralsight, we believe everyone should have the opportunity to create progress through technology. That everyone should have access to the skills of tomorrow. That technology can
make the world a better place. Through the work we do everyday, we empower the people who power our world.
And we don’t let fear, egos or drama distract us from our mission. We’re adults, and we treat each other that way. We have the autonomy to do our jobs, transparency to eliminate office politics and trust each other to do the right thing. We thrive in an environment with creativity around every corner, challenges that keep us on our toes, and peers who inspire us to be the best we can be. We bring different viewpoints, backgrounds and experiences, and united by our mission, we are one.
Job Description
The Production Editor, Courses is responsible for managing course creation from contract to customer. Course Production Associates are champions of course quality, ensuring every course we publish meets or exceeds our audiovisual, technical, and design standards. Equal parts teacher, reviewer, post-production wizard, and problem solver, the Course Production Associate is accountable for delivering high quality courses on schedule. This includes educating authors in recording, production, and design best practices, reviewing submitted materials, making edits to videos, proofreading course metadata, and publishing courses to Pluralsight’s library.
What youll own:
Provide day to day support of author during the course creation process, from the time the contract is signed to when the course is published
Onboard Author to the course authoring processes, standards, and tools (PowerPoint template, Camtasia, microphones, author kit)
Troubleshoot author recording setups
Review submitted course materials for audiovisual quality and standards compliance, and provide authors with detailed, constructive feedback
Evaluate course feedback and determine which edits are required before publishing; communicate with authors about course feedback
Escalate quality and scheduling concerns to Author Success
Coordinate curriculum scope changes and if needed with Curriculum leadership
Instruct authors on techniques to improve production quality of courses (design, audio quality, video editing, etc.)
Spot check author fixes/re-edits prior to publishing courses
Proofread course descriptions, tags, and course trailers before publication
Coordinate course publication to pluralsight.com
Monitor customer feedback, customer support tickets, and correct issues with published content
Additional Responsibilities
Evaluate and recommend process improvements - make it easier for our authors to create and publish great content
Collaborate on team projects related to improving processes and course quality
Who you are:
Strong fundamental knowledge of the following is required:
Visual concepts and principles
Typographic design and communication
Microsoft PowerPoint
Digital audio/video production and editing software
Working knowledge of video editing software, video editing and digital video production best practices
Detail-oriented - how did you catch all of that?
Problem solving - seeks to understand problems, then focuses on solutions with a positive attitude and killer instinct
A true team player - can lead and follow; inherently collaborative; pitches in to get things done
Superior written and verbal communication skills - gives and receives honest, critical feedback with tact, poise and humility
Customer-first mindset - above the company, above the team, above self
Ability to learn new information quickly and adapt to changing conditions and expectations
Proactively seek feedback on a personal and process level - believes in continuous improvement
1-2 years of experience in video production or operations is desired
Education:
Bachelor’s degree related to film, video production, digital media, or communication, or equivalent experience
Additional Information
EOE Statement
Be yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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